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Melds

Message Center
Introducing Message Center: Smarter Communication, All in One PlaceMessage Center is your new centralized hub for all...
Getting Started with Workflows
What's a Workflow? Meld Workflows are a way for property managers to easily automate how Melds work. Workflows are de...
Notifications Received - Property Manager
Notification Type Agent/Admin Email Agent/Admin Text Email Notification Example Manager Invite   New Meld Ge...
Best Practice: Tagging
What is Tagging? Tagging allows you to assign a user-defined keyword or phrase to a Meld to supplement the existing f...
Managing Tags
The Best Practice and Examples of Tagging article provides definition and use of Meld Tags.  The content of this arti...
How to Create Property Level Melds
Multi-unit managers can now create Melds for communal spaces, or the property at large. Green water in the pool, b...
Create, Assign, and Use Tags
Tags are created the first-time a Tag name is entered on a Meld.  Refer to Manage Tags for steps to view existing Tag...
How to Clone a Meld
Property Meld allows you to "clone" a Meld.  Doing this will automatically populate all of the previous information a...
Recurring Melds - Creating & Deleting
Create a Recurring Meld Recurring Melds automatically generate multiple occurrences of a Meld for a specified duratio...
Meld Merging
Meld Merging is ideal for residents of the same unit submitting Meld requests for the same issue, or for residents su...
Nearby Melds
Minimize travel time and reduce trip charges by enabling your maintenance coordinators to plan routes for your intern...
Meld Watchlist
As a property manager, you can now reduce notification noise and choose only the Melds you want to follow. This will ...
Requesting Owner Approvals
As a Property Manager, you can request that an owner approve a cost (or expenditure) associated with a repair or repl...
Using the Meld Coordinator Feature
What is the Meld Coordinator Feature? The Property Meld Coordinator feature allows property managers the ability to a...
Meld Tag Conditions in Workflows
Meld Tags can be used as a condition in workflows to limit or execute any available action when a trigger event occur...
Understanding the "Meld Updated" Workflow Trigger
In Property Meld, workflows help automate various actions when certain events occur, such as when a meld is created o...
Communicating in Property Meld
Effective communication is a key feature of Property Meld. This article provides an overview of how to communicate vi...
How to Create, Manage, and Cancel Meld Requests
As a Property Manager in Property Meld, you can create a Meld request on behalf of a resident or for work to be done ...
Getting Started with AI Communication Suite
Spend less time reading and typing Meld messages with the new AI Communication Suite. See what’s being said within Me...
How to Upload, Share, and Manage Files
Attaching files to a Meld is useful for associating images of the condition or work performed. Other files including ...
Chat Mentions
As a property manager, you now have the ability to use @mentions to directly notify other managers and internal maint...
How to Print a Meld
This article will cover how to print an individual Meld.     Step 1: Click the Meld you would like to print.   Step ...
Meld Work Types
Work types are an essential tool for organizing and categorizing maintenance requests in your system. By assigning a ...
How to Create and Utilize Reminders on a Meld
This article explains how to create and manage Reminders on a Meld. Reminder notifications are sent via email and als...
Property Manager FAQ
Q. How can I connect with your customer success team? A. Property Meld provides a robust combination of traditional E...