Work types are an essential tool for organizing and categorizing maintenance requests in your system. By assigning a work type to each request, you can gain valuable insights into trends and patterns, enabling better reporting and more informed decision-making. This helps property managers identify recurring issues, allocate resources efficiently, and plan for future needs.
NOTE: On resident submitted melds, the Work Type auto-populates with the Repair work type.
Work Types
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Repair:
Used for addressing standard maintenance issues, such as fixing a leaky faucet or repairing a broken HVAC system. These requests often highlight trends in common wear-and-tear issues across properties. -
Turn:
Designated for tasks required to prepare a unit for a new resident, such as painting walls or replacing carpets. Tracking turn-related work helps identify trends in turnover rates and associated costs. -
Capital Expenditure:
Applied to large-scale improvements or upgrades, like replacing a roof or installing energy-efficient windows. Categorizing these helps in budgeting and assessing return on investment over time. -
Safety:
For addressing urgent safety concerns, such as repairing a broken handrail or addressing fire code violations. These requests help track and mitigate liability risks across properties. -
Environmental:
Used for work related to sustainability or environmental health, such as addressing mold remediation, asbestos removal, or installing energy-saving devices. Monitoring these can guide environmental compliance efforts and energy-saving initiatives. -
Preventive Maintenance:
Scheduled maintenance tasks, like servicing HVAC systems or cleaning gutters, to prevent future issues. This work type helps extend the life of property assets and reduces unexpected repair costs. -
Inspection:
For routine property inspections to assess the condition of units or common areas, such as annual safety inspections or move-in/move-out evaluations. These can help identify trends in property upkeep needs. -
Add-on Service:
Used for optional services offered to residents, like cleaning services or appliance upgrades. Tracking these requests provides insight into additional revenue opportunities and resident preferences.
How to Add a Work Type to an Existing Meld
Step 1:
Click on Meld to open.
Step 2:
Click pencil icon to add or edit Work Type.
Step 3:
Select a Work Type.
Step 4:
Click Edit Work Type to save.
The Work Type will now display on the Meld Details screen.
How to Add a Work Type When Creating a Meld
Step 1:
Click Create Meld.
Step 2:
Select Work Type.