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Melds

How Technicians Capture Resident Signatures in the Mobile App

This article covers how technicians can collect a resident’s signature directly in the Tech App after completing a me...

Best Practice: Internal Maintenance Handoff to Vendor

In the event that an Internal Maintenance Technician requires support from a Vendor to complete the maintenance, the ...

Notifications Received - Internal Maintenance Technician

Notification Type Maintenance Email Maintenance Text Email Notification Example Meld Assigned Meld Request...

As Internal Maintenance, you have the opportunity to check-in and check-out while working a Meld. Checking into a job...

Communicating in Property Meld

Effective communication is a key feature of Property Meld. This article provides an overview of how to communicate vi...

How to Create, Manage, and Cancel Meld Requests

As a Property Manager in Property Meld, you can create a Meld request on behalf of a resident or for work to be done ...

Getting Started with AI Communication Suite

Spend less time reading and typing Meld messages with the new AI Communication Suite. See what’s being said within Me...

How to Upload, Share, and Manage Files

Attaching files to a Meld is useful for associating images of the condition or work performed. Other files including ...

As a property manager, you now have the ability to use @mentions to directly notify other managers and internal maint...

How to Print a Meld

This article will cover how to print an individual Meld. Step 1: Click the Meld you would like to print. Step ...

Meld Work Types

Work types are an essential tool for organizing and categorizing maintenance requests in your system. By assigning a ...

How to Create and Utilize Reminders on a Meld

This article explains how to create and manage Reminders on a Meld. Reminder notifications are sent via email and als...

Introducing Message Center: Smarter Communication, All in One PlaceMessage Center is your new centralized hub for all...