Property Meld 101: Let's Get Set Up

You're about to dive into the web-based platform that helps property management companies knock out maintenance headaches and keep everyone on the same page. Let’s get your team Melding.

1. Add Your Users

Now’s a great time to invite your team to Property Meld. This includes anyone in your organization who’ll need access—like internal techs or office staff.

Refer to the article here:
How to Change Notification Settings and Timezone

2. Customize Your Notifications

Property Meld keeps everyone in the loop with smart, automated communication.

Click below to customize your notification settings and turn on text message alerts:
How to Change Notification Settings and Timezone

3. Configure Your Account Settings

Resident Presence Requirement
Need residents to be home when maintenance shows up? You can turn that setting on or off right here:
Account Settings > Melds

Maintenance Submission Button
Want to add a maintenance request button to your website or resident portal? Use the link found here:
Account Settings > Company

Emergency Meld Handling
Let’s make sure residents don’t submit a Meld for something like a house fire. Update your emergency protocols and announcements here:
Account Settings > Emergency

Need examples of what to include?
Emergency Contact Examples

4. Initiate Your Software Partnership

You're almost done with Property Meld 101. The final step is getting connected to your property management software.
Choose your platform below to get started:

AppFolio

• What's included with the Appfolio Software Partnership

• How to initiate the Software Partnership in Appfolio Stack

Propertyware

• What's included in the Propertyware Software Partnership

• How to set up an API user in Propertyware

Rent Manager

• What's included in the Rent Manager Software Partnership

• How to initiate the Software Partnership in Rent Manager

Buildium

• What's included in the Buildium Software Partnership

• How to initiate the Software Partnership in Buildium

Yardi

• What's included in the Yardi Software Partnership

• How to initiate the Software Partnership in Yardi

Rentvine

• What's included in the Rentvine Software Partnership

• How to initiate the Software Partnership in Rentvine

General Data Import

If you're using a system that isn’t listed above, or you're not currently integrated with your software, we’ve got you. Your Customer Success Manager will walk you through a manual data import.

See requirements here:
Importing Data - General

5. Before You Move On...

Want to level up your skills? Our training videos walk through all the key steps to launching your maintenance operations with Property Meld.

They’re perfect for both new and seasoned Melders, so be sure to share them with anyone joining your team.