Ready to Launch?
It’s go time. Picture a future where property management runs smoother, faster, and smarter—with no more juggling manual processes. That future starts now.
1. Let Your Melders Know
Before you send out invites, make sure your Melders—vendors, residents, and owners—know what’s coming.
Use our pre-launch email templates to spread the word about your upgrade to Property Meld and set expectations for what’s next.
Helpful resources:
Email Launch Templates
Vendor Guide: Getting Started with Property Meld
Vendor Experience Video
Resident Guide: Getting Started with Property Meld
2. Invite Your Vendors
Once you’ve notified your vendors, it’s time to invite them into the platform.
Whether you’re integrated with a property management system or not, the invite process is simple and fast.
And don’t forget—internal maintenance techs should be added as Maintenance users. They have their own version of the platform designed just for them.
Helpful resources:
How to Invite Vendors to Property Meld
Internal Maintenance User Help Center
3. Invite Your Residents
After sending your pre-launch email to residents, you’re ready to invite them to start using Property Meld.
The process is easy, and there are a couple of extras to make it even better.
You can also add a maintenance submission button to your website and include a notification in your property management system's resident portal.
Helpful resources:
How to Invite Residents
Where to Locate Your Maintenance Request URL for Your Website
4. Communicate With Owners
With over 230,000 owners already on the Property Meld platform, we know clear communication is key.
Instead of waiting for the monthly statement, give your owners real-time visibility into maintenance activity with the Owner Hub.
You can choose from three different notification access levels depending on your preferences, and we even have a marketing guide you can customize and send their way.
Helpful resources:
Notification Access Levels for Owners
Owner Hub Overview
Owner Hub Marketing Guide
5. Disable Your Old Maintenance Process
Now that you're live with Property Meld, it's time to shut down your old maintenance submission process.
This step helps your team fully transition and avoid duplicate requests or confusion.
Here's how to handle it depending on your platform:
Propertyware
Disabling Maintenance Submissions – Propertyware
Rent Manager
Disabling Maintenance Submissions – Rent Manager
AppFolio
Deactivating Maintenance Submissions: Submit a request through AppFolio Support Chat
Website Changes: Email requests to websitechanges@appfolio.com
Buildium (and others)
Contact your software provider directly to disable your current process.
To add Property Meld’s maintenance request URL to Buildium’s resident portal:
Adding Property Meld Link to Resident Portal – Buildium
It's GO TIME — You’re a Fully-Operational Melder
Congratulations! You're officially live on Property Meld.
Now that you're rolling, check out what some of our long-time customers have to say about how Property Meld transformed their maintenance operations.
You’re in good company.