When using the AppFolio integration with Property Meld, Property Groups play a key role in determining which properties, and optionally, which property groups, sync over to Property Meld. There are two distinct ways Property Groups function within this integration:
1. Exporting Properties via Connected Property Groups
To sync properties from AppFolio into Property Meld, they must be included in a Property Group that is explicitly connected within AppFolio's integration settings. You can manage this from:
General Settings → Manage AppFolio Stack™ Integrations → Find Property Meld → Connection Settings
Key Rules:
A property must belong to at least one included Property Group to sync to Property Meld.
If a property belongs to both an included and an excluded group, it will still export.
Properties in only excluded groups, or not part of any group at all, will not export.
Impact on Owners and Residents:
Owners and residents are exported only if linked to a property in an included group.
If an owner is tied to multiple properties (some included, some excluded), the owner will sync, but only appear under the included property in Property Meld.
2. Exporting the Property Groups Themselves
By default, only the properties within the selected groups sync to Property Meld, not the Property Groups themselves.
However, if your organization would like the actual Property Group names to be imported along with their associated properties (e.g., for filtering or organizational purposes inside Meld), this option can be enabled manually.
To request this, please reach out to our team at:
support@propertymeld.com
We’ll enable this functionality on the backend, allowing Property Meld to pull in the Property Group names as part of the integration sync.
Summary
Understanding how Property Groups affect the integration ensures that the right properties, owners, and residents sync between AppFolio and Property Meld. Here’s a quick recap:
| Sync Behavior | Description |
|---|---|
| Properties | Must be in an included group to sync |
| Owners | Sync if tied to at least one included property |
| Property Groups | Optional—require manual enablement by Property Meld |
Need Help?
If you have questions or would like to enable Property Group import, contact our support team at support@propertymeld.com. We're happy to assist.