Requesting Changes to Vendor Company Information Requesting Changes to Vendor Company Information

Requesting Changes to Vendor Company Information

Certain information on a Vendor's profile is sometimes entered incorrectly, which can be troublesome for Property Managers. Now, Property Managers are able to submit a request to a Vendor in order to make changes to their Company profile.

Property Managers are able to submit a formal request to a Vendor to change the following information:

  • Company Name
  • Address Line 1
  • City
  • State
  • Postal Code

NOTE: If no response is received from the Vendor after 48 hours, the requested changes will be implemented automatically.

The steps to request a change to Vendor company information are as follows:

 

Step 1:

Click Vendors, then click on the Vendor card that you'd like to make changes to.

 

Step 2:

Click Request Changes for general company information and for Vendor Compliance.

 

 

Step 3a:

Enter desired changes to company information, then click Send Request.

NOTE: All fields are optional, but at least one field must be chosen.

 

Step 3b:

Click applicable expiration dates, then click Send Request.

 

Step 5:

(From the Vendor Perspective) Click Accept Changes.

NOTE: If no response is received from the Vendor after 48 hours, the requested changes will be implemented automatically.