Use this article to invite an existing resident or create a new resident in Property Meld. This is most commonly needed if your account is not integrated with an accounting system, or if a resident did not sync over as expected. Once the resident is added and has a valid email address, they can register and start submitting maintenance requests.
Integrated accounts:
If your Property Meld account is integrated with your accounting software, you typically won’t need to manually create or invite residents. Active residents will sync into Property Meld automatically, attach to the correct unit, and receive their invitation once their move-in date (as entered in your accounting software) is reached, as long as they have a valid email address on file.
Invite Existing Resident
Step 1:
Using Search, click on and enter the name of the Resident to be Invited. Click on the Resident to display the Resident.
Step 2:
Click and then click Invite.
Step 3:
Validate the Resident Email Address is correct, then click INVITE.
Create and Invite Resident
Step 1:
Click Residents on left-side menu, and then click Create Resident.
Step 2:
Enter the required fields (outlined in the screenshot below). Click CREATE & INVITE.
NOTE: The Resident will receive an email with instructions to complete the registration process by entering a password. Emails will periodically be sent until the Resident accepts the invite.