As a property owner using Property Meld, staying informed about your properties is crucial. The notification system ensures you receive timely updates on key maintenance events and communications. Below is a breakdown of each notification type, how it’s delivered, and what it looks like.
Meld Assigned
Delivery Method:
Owner Email: ✅
Owner Text: ❌
You’ll receive this notification when a new repair Meld is assigned to a vendor. It provides basic details about the request and next steps.
Appointment Confirmed
Delivery Method:
Owner Email: ✅
Owner Text: ❌
Sent when a technician confirms a date and time with the resident. This notification keeps you informed on when the repair is scheduled.
Repair Completed
Delivery Method:
Owner Email: ✅
Owner Text: ❌
When a technician completes the work, you’ll be notified via email. This message may include a summary, notes, or photos from the job.
Chat Message
Delivery Method:
Owner Email: ✅
Owner Text: ✅
If a chat message is sent to you through Meld (by the technician or property manager), you’ll receive a notification via email and/or text if enabled.
Photo Shared (if selected to share)
Delivery Method:
Owner Email: ✅
Owner Text: ❌
If a technician or property manager chooses to share a photo related to the repair, you’ll be notified by email with the image and context.
Owner Approval Request
Delivery Method:
Owner Email: ✅
Owner Text: ❌
For repairs requiring your approval before proceeding, this notification will include estimated costs and action buttons to approve or deny the request.
Owner Approval Reminders (24 & 72 Hours)
Delivery Method:
Owner Email: ✅
Owner Text: ❌
If you haven’t responded to an approval request, you’ll receive reminder emails at 24 and 72 hours to help keep things moving.