As a resident using Property Meld, you will receive various notifications to keep you informed about maintenance requests and other important updates. These notifications can be sent via email, text, or both, depending on the type of notification and your preferences.
Note: The notifications listed below are sent only to residents who have completed their Meld registration.
Unregistered Residents:
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Will only receive a Meld Scheduled notification if the scheduled Meld has “Tenant Presence Required”. No other Meld-related notifications will be sent to unregistered residents.
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If a Meld is scheduled with “Tenant Presence Not Required”, unregistered residents will not receive any notifications.
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Notification Types and Delivery Methods
| Notification Type | Maintenance Email | Maintenance Text | Email Notification Example |
|---|---|---|---|
| Resident Invite | |||
| New Meld Generated | |||
| Meld Assigned | |||
| Meld Canceled by Manager | |||
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Vendor Schedule Attempt |
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| Appointment Confirmed | |||
| Appointment Reminder (24H,1H) | |||
| Repair Completion | |||
| Feedback on Repair | |||
| Chat Messages | |||
| Sharing Photos |
Managing Your Notification Preferences
If you wish to customize the notifications you receive, follow these steps:
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Log in to Your Property Meld Account
- Visit the Property Meld login page and enter your credentials.
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Access Account Settings
- Click on your profile icon in the top right corner and select "Account Settings".
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Update Notification Settings
- In the Account Settings page, navigate to "Notification Settings." Here, you can enable or disable text notifications based on your preferences.
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Save Your Changes
- After making your changes, click "Save Changes" to update your notification preferences.
Need Assistance?
If you have any questions or encounter issues with your notifications, feel free to contact our support team via email at support@propertymeld.com.