As a Resident, you might see Estimates in your account after submitting a Meld (maintenance request). Property managers sometimes request Estimates to choose the best Vendor for your maintenance request.
Steps to Handle Estimates:
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Identifying Estimates: Estimates will appear in your Meld account with "(Estimate)" in front of the Meld title. You might see multiple Estimates for a single Meld; these are not duplicates but individual Estimates with identical titles.
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Vendor Visit: The Vendor may need to visit the property to accurately estimate the repair costs. If you have chosen to be present during maintenance, you’ll be notified when the Vendor has set their availability, and you’ll be asked to select a time.
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Scheduling with the Vendor: If a blue "Schedule" button appears, you can choose one of the available times provided by the Vendor. If no blue button is visible, no action is required from you at this moment.
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Estimate Submission: Once the Vendor submits their Estimate to the property manager, the Estimate card will show as completed.
- Note: This completion does not mean that the Meld itself is complete. You can still view the original Meld in your account. The property manager might be waiting for another Estimate or Owner approval. Once an Estimate is accepted, the original Meld will be assigned to a Vendor, and the standard Meld process will resume.
For more information on what happens after a Meld is completed, please refer to the "Meld Review Process - Resident" article.