Welcome to Property Meld!
You're about to experience the web-based platform for property management companies that solves maintenance obstacles and coordinates all key players in one location. Let's get your team Melding!
1. Let's Add Your Users
Now is the time to invite your team to Property Meld. This will include anyone in your organization that will need access to Property Meld, including your internal technicians.
2. What Notifications Do You Want?
Property Meld is known for excellent automated communication to make sure everyone is on the same page. Here's where you can customize your notification settings and opt in to receive text messages.
3. Bells and Whistles
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- Do you require your residents to be home when maintenance arrives? Adjust those settings here.
- You can create your own Maintenance Submission button on your website or inside your resident portal using the link found here.
- We know you don't want a resident putting in a Meld for a house fire, right? Adjust your emergency handling protocol and resident announcements around maintenance here. And some helpful examples of Emergency Contact Information can be found here.
4. Initiating Software Partnerships
You’re approaching the finish line for Property Meld 101! All that’s left for this section is to initiate the Integration with your Property Management Software. Select your software below for the steps you’ll take.
Appfolio
What's included with the Appfolio Software Partnership
How to initiate the Software Partnership in Appfolio Stack
Propertyware
What's included in the Propertyware Software Partnership
How to set up an API user in Propertyware
Rent Manager
What's included in the Rent Manager Software Partnership
How to initiate the Software Partnership in Rent Manager
Buildium
What's included in the Buildium Software Partnership
How to initiate the Software Partnership in Buildium
If you're a customer of a company not listed above or a customer that is not actively integrated with your PMS then your Customer Success Manager will assist you with getting your data into Property Meld through a manual import.
5. Before You Move On...
To become even more familiar with Property Meld, watch our training videos outlining all the key aspects of properly launching your new smart maintenance platform. These videos are excellent training material for new and experienced Melders. As new members join your maintenance team please make them aware of these helpful videos.