As an Owner with the access level of None or Notifications Only, this article outlines the process of how you approve (or reject) a work request through Property Meld. If you are an owner with Owner Hub access, refer to Approving or Rejecting Work Requests in Owner Hub - Owner.
Step 1:
Upon receipt of the Approval Requested email message (see example below), click Approve or Reject Repairs.
IMPORTANT: Any files associated with the Owner Approval will be delivered in a separate email message.
Step 2:
From the Approve or Reject Repairs button in the email notification, you will be taken to a webpage dedicated to responding to the specific work approval request.
Review the Details for Approval Request section for specifics related to the work approval request. Your Property Manager provides all the necessary information on the repairs.
If your Property Manager shared any attachments for files including bids or estimates with you, those files were provided to you via a separate email notification.
After review and decision, enter Comments and click NOT APPROVED or APPROVED.
NOTE: Your Property Manager will be able to view your Comments and Approval response.
Step 3:
A confirmation page will appear. You can view this page at any time by accessing the link from the original or current Owner Approval email notification received.
NOTE: If multiple Owners are associated with the property, each owner will be directed to this confirmation page once approval is submitted.