Once Residents have been invited, they will continue to automatically receive invites from Property Meld, with the frequency of invites decreasing over time.
This article provides a few best practices to increase resident registration numbers.
Re-Inviting Residents
Step 1:
Click Residents, then click Invited.
Step 2:
Click Re-invite next to each Resident's Invite Status (e.g. Opened or Sent).
Improving Response Rate
Consider sending a tailored email from your company email address encouraging Residents to register while emphasizing the benefits of using Property Meld. To simplify this process, you can export a report using the steps shown below.
Step 1:
Click your company name in upper-right corner, and then click Reports.
Step 2:
Select All Residents.
Step 3:
Click GENERATE REPORT.
Step 4:
From your email account, open the Residents Report email and click Download File.
NOTE: Based on your email client software, your view may vary slightly.
Step 5:
Using the downloaded CSV file, select all Residents that have a Primary email address, but no registered email address (i.e. indicating the Resident is not yet registered).
Use this list of Residents and send a direct email from your email account encouraging the Resident to accept the invitation to Property Meld.