As a property owner using Property Meld, staying informed about your properties is crucial. The notification system ensures you receive timely updates on important events, maintenance activities, and communications. Below is a breakdown of the notifications you can expect to receive and how they are delivered.
Notification Types and Delivery Methods based on User Status
| Notification Type | Owner Email | Owner Text |
|---|---|---|
| Meld Assigned | Yes | |
| Appointment Confirmed | Yes | |
| Repair Completion Notification | Yes | Yes |
| Chat Message | Yes | Yes |
| Photo Sharing (if selected) | Yes | |
| Owner Approval Request | Yes | |
| Owner Approval Reminders (24HR, 72HR) | Yes |
Key Notification Points and Screenshot Examples:
- Meld Assigned: You’ll receive this email notification when a new Meld is assigned.
- Appointment Confirmed: Get notified by email when a repair appointment is confirmed.
- Repair Completion: Both email and text notifications are sent when a repair is completed, ensuring you are immediately aware of the status change.
- Chat Messages: Stay updated on communications with email and text notifications whenever a chat message is sent.
- Photo Sharing: If your property manager shares a photo related to a Meld, you will be notified by email.
- Owner Approval Requests: Email notifications are sent when your approval is required for a repair estimate.
- Approval Reminders: If an approval request is pending, reminder emails will be sent at 24 and 72-hour intervals.
This notification system is designed to keep you informed and involved in the management of your properties. You can adjust your notification preferences in the Owner Hub settings. For further assistance, contact your property manager.