Exciting Update for Our Rent Manager Integrated Property Managers!
Property Managers with an Admin User Role can now effortlessly view Property Meld export error logs directly within the Property Meld platform. This new feature empowers you to swiftly identify and resolve issues on your own, ensuring smoother operations and enhanced efficiency. Take control and keep your property management running seamlessly!
Where to Find Your Error Log
Step 1:
Click Company Name, and then click Integration Settings.
Step 2:
Click the Rent Manager card to open.
Step 3:
Click Logs.
In the examples below, approved invoices did not sync because the assigned vendor in Meld was not linked to their corresponding entry in Rent Manager or the Inventory Item in RM needs to be updated to a positive amount. To attempt an export of these invoices, follow the steps below:
Step 1:
Refer to Action and make required changes in Rent Manager.
Step 2:
Once required changes are made in Rent Manager, click Resolve.
If you are unable to self-solve any of the line items that display in the error log, please contact the Meld Support team at support@propertymeld.com.