{"article":{"id":47036837430035,"url":"https://propertymeld.zendesk.com/api/v2/help_center/en-us/articles/47036837430035.json","html_url":"https://help.propertymeld.com/hc/en-us/articles/47036837430035-Using-AppFolio-Property-Groups-with-Property-Meld","author_id":389065751213,"comments_disabled":true,"draft":false,"promoted":false,"position":0,"vote_sum":0,"vote_count":0,"section_id":45582860503443,"created_at":"2025-12-02T21:24:06Z","updated_at":"2025-12-02T21:33:29Z","name":"Using AppFolio Property Groups with Property Meld","title":"Using AppFolio Property Groups with Property Meld","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2025-12-02T21:33:29Z","user_segment_id":null,"permission_group_id":1648594,"content_tag_ids":[],"label_names":[],"body":"<p data-start=\"372\" data-end=\"635\">When using the AppFolio integration with Property Meld, Property Groups play a key role in determining which properties, and optionally, which property groups, sync over to Property Meld. There are two distinct ways Property Groups function within this integration:</p><hr data-start=\"637\" data-end=\"640\"><h3 id=\"h_01KBGBPCEGM6G28YB4AMXGT6ED\" data-start=\"642\" data-end=\"699\">1. Exporting Properties via Connected Property Groups</h3><p data-start=\"701\" data-end=\"894\">To sync properties from AppFolio into Property Meld, they must be included in a <strong data-start=\"781\" data-end=\"799\">Property Group</strong> that is explicitly connected within AppFolio's integration settings. You can manage this from:</p><p data-start=\"896\" data-end=\"1052\"><strong data-start=\"896\" data-end=\"993\">General Settings → </strong><strong>Manage AppFolio Stack™ Integrations</strong><strong data-start=\"896\" data-end=\"993\"> → Find Property Meld → Connection Settings</strong><br><em data-start=\"996\" data-end=\"1052\"><em><img src=\"https://help.propertymeld.com/hc/article_attachments/47036854210451\" width=\"1707\" height=\"492\"></em></em></p><figure class=\"wysiwyg-image\"><img style=\"aspect-ratio: 1515/611;\" src=\"https://help.propertymeld.com/hc/article_attachments/47036854211475\" width=\"1515\" height=\"611\"></figure><p data-start=\"1054\" data-end=\"1068\"><strong data-start=\"1054\" data-end=\"1068\">Key Rules:</strong></p><ul data-start=\"1069\" data-end=\"1348\">\n<li data-start=\"1069\" data-end=\"1163\" data-list-item-id=\"eecbf0ab6d9e4c30beeeb048076199dc4\"><p data-start=\"1071\" data-end=\"1163\">A property must belong to at least one included Property Group to sync to Property Meld.</p></li>\n<li data-start=\"1164\" data-end=\"1256\" data-list-item-id=\"e9e242d837498169ee8feaac8b91428f8\"><p data-start=\"1166\" data-end=\"1256\">If a property belongs to both an included and an excluded group, it will still export.</p></li>\n<li data-start=\"1257\" data-end=\"1348\" data-list-item-id=\"e224f31262b73478fe133d65339535a3f\"><p data-start=\"1259\" data-end=\"1348\">Properties in only excluded groups, or not part of any group at all, will not export.</p></li>\n</ul><p data-start=\"1350\" data-end=\"1385\"><strong data-start=\"1350\" data-end=\"1385\">Impact on Owners and Residents:</strong></p><ul data-start=\"1386\" data-end=\"1632\">\n<li data-start=\"1386\" data-end=\"1472\" data-list-item-id=\"e4a45fb766f1814491382a664bcf5e134\"><p data-start=\"1388\" data-end=\"1472\">Owners and residents are exported only if linked to a property in an included group.</p></li>\n<li data-start=\"1473\" data-end=\"1632\" data-list-item-id=\"eab789e8652e5181da29f710a33ad988d\"><p data-start=\"1475\" data-end=\"1632\">If an owner is tied to multiple properties (some included, some excluded), the owner will sync, but only appear under the included property in Property Meld.</p></li>\n</ul><hr data-start=\"1634\" data-end=\"1637\"><h3 id=\"h_01KBGBPCEYYRD8VMEBAA24WB93\" data-start=\"1639\" data-end=\"1686\">2. Exporting the Property Groups Themselves</h3><p data-start=\"1688\" data-end=\"1808\">By default, <strong data-start=\"1700\" data-end=\"1723\">only the properties</strong> within the selected groups sync to Property Meld, not the Property Groups themselves.</p><p data-start=\"1810\" data-end=\"2039\">However, if your organization would like the actual <strong data-start=\"1862\" data-end=\"1886\">Property Group </strong>names to be imported along with their associated properties (e.g., for filtering or organizational purposes inside Meld), this option can be enabled manually.</p><p data-start=\"2041\" data-end=\"2156\">To request this, please reach out to our team at:<br><a data-start=\"2095\" data-end=\"2154\" rel=\"noopener\"><strong data-start=\"2093\" data-end=\"2156\">support@propertymeld.com</strong></a><span aria-hidden=\"true\"><strong data-start=\"2093\" data-end=\"2156\"><a data-start=\"2095\" data-end=\"2154\" rel=\"noopener\"></a></strong></span></p><p data-start=\"2158\" data-end=\"2297\">We’ll enable this functionality on the backend, allowing Property Meld to pull in the Property Group names as part of the integration sync.</p><hr data-start=\"2299\" data-end=\"2302\"><h3 id=\"h_01KBGBPCF31PDVCWWMS0WDZM08\" data-start=\"2304\" data-end=\"2315\">Summary</h3><p data-start=\"2317\" data-end=\"2493\">Understanding how Property Groups affect the integration ensures that the right properties, owners, and residents sync between AppFolio and Property Meld. Here’s a quick recap:</p><div><div tabindex=\"-1\"><figure class=\"wysiwyg-table wysiwyg-table-align-left\"><table data-start=\"2495\" data-end=\"2758\">\n<thead data-start=\"2495\" data-end=\"2526\"><tr data-start=\"2495\" data-end=\"2526\">\n<th style=\"text-align: center;\" data-start=\"2495\" data-end=\"2511\" data-col-size=\"sm\">Sync Behavior</th>\n<th style=\"text-align: center;\" data-start=\"2511\" data-end=\"2526\" data-col-size=\"md\">Description</th>\n</tr></thead>\n<tbody data-start=\"2559\" data-end=\"2758\">\n<tr data-start=\"2559\" data-end=\"2616\">\n<td data-start=\"2559\" data-end=\"2576\" data-col-size=\"sm\"><strong data-start=\"2561\" data-end=\"2575\">Properties</strong></td>\n<td data-col-size=\"md\" data-start=\"2576\" data-end=\"2616\">Must be in an included group to sync</td>\n</tr>\n<tr data-start=\"2617\" data-end=\"2680\">\n<td data-start=\"2617\" data-end=\"2630\" data-col-size=\"sm\"><strong data-start=\"2619\" data-end=\"2629\">Owners</strong></td>\n<td data-col-size=\"md\" data-start=\"2630\" data-end=\"2680\">Sync if tied to at least one included property</td>\n</tr>\n<tr data-start=\"2681\" data-end=\"2758\">\n<td data-start=\"2681\" data-end=\"2703\" data-col-size=\"sm\"><strong data-start=\"2683\" data-end=\"2702\">Property Groups</strong></td>\n<td data-col-size=\"md\" data-start=\"2703\" data-end=\"2758\">Optional—require manual enablement by Property Meld</td>\n</tr>\n</tbody>\n</table></figure></div></div><hr data-start=\"2760\" data-end=\"2763\"><h3 id=\"h_01KBGBPCFFY1NV5FEGPMJ05FBQ\" data-start=\"2765\" data-end=\"2779\">Need Help?</h3><p data-start=\"2781\" data-end=\"2930\">If you have questions or would like to enable Property Group import, contact our support team at <a data-start=\"2880\" data-end=\"2904\" rel=\"noopener\"><strong data-start=\"2878\" data-end=\"2906\">support@propertymeld.com</strong></a><span aria-hidden=\"true\"><strong data-start=\"2878\" data-end=\"2906\"><a data-start=\"2880\" data-end=\"2904\" rel=\"noopener\"></a></strong></span>. We're happy to assist.</p>","user_segment_ids":[]}}