{"article":{"id":45793952570003,"url":"https://propertymeld.zendesk.com/api/v2/help_center/en-us/articles/45793952570003.json","html_url":"https://help.propertymeld.com/hc/en-us/articles/45793952570003-Integration-Screen-Details-AppFolio","author_id":389065751213,"comments_disabled":true,"draft":false,"promoted":false,"position":0,"vote_sum":0,"vote_count":0,"section_id":45582860503443,"created_at":"2025-10-21T12:30:36Z","updated_at":"2026-03-25T12:12:28Z","name":"Integration Screen Details - AppFolio","title":"Integration Screen Details - AppFolio","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2026-03-25T12:12:28Z","user_segment_id":null,"permission_group_id":1648594,"content_tag_ids":[],"label_names":[],"body":"<h1 id=\"h_01J1SV5FC79D4SY8MW1JTMK8VY\"><strong><img src=\"https://help.propertymeld.com/hc/article_attachments/45793921216019\"></strong></h1><h1 id=\"AppFolioIntegrationDetails-Internal-Synopsis\">Synopsis</h1><ol>\n<li data-list-item-id=\"e1a4494a61e2563eebfb487f2a3fed693\">AppFolio syncs portfolio and contacts to Property Meld</li>\n<li data-list-item-id=\"ea967a385c153c32023acb1586d0c052f\">Maintenance happens in Property Meld</li>\n<li data-list-item-id=\"e4768f2bbc176bdbd68e114281d931b1b\">Property Meld syncs maintenance artifacts to AppFolio</li>\n<li data-list-item-id=\"e70379e6ef570281b5bb64d7711b5030c\">Accounting happens in AppFolio</li>\n</ol><p><strong>NOTE:</strong></p><p>For each object, we must keep one source of truth, AppFolio or Property Meld. So even though the integration is \"two way\", for any given object it's only one way.</p><p>For example, updating a property in Meld does not update it in AppFolio, and updating a work order in AppFolio does not update the meld.</p><p><span class=\"confluence-embedded-file-wrapper confluence-embedded-manual-size\"><img class=\"confluence-embedded-image\" src=\"https://propertymeld.atlassian.net/wiki/download/thumbnails/1965752321/AppFolio%20Integration%20Diagram.png?version=1&amp;modificationDate=1672937160169&amp;cacheVersion=1&amp;api=v2&amp;width=800&amp;height=371\" srcset=\"https://propertymeld.atlassian.net/wiki/download/thumbnails/1965752321/AppFolio%20Integration%20Diagram.png?version=1&amp;modificationDate=1672937160169&amp;cacheVersion=1&amp;api=v2&amp;width=1280&amp;height=595 2x, https://propertymeld.atlassian.net/wiki/download/thumbnails/1965752321/AppFolio%20Integration%20Diagram.png?version=1&amp;modificationDate=1672937160169&amp;cacheVersion=1&amp;api=v2&amp;width=800&amp;height=371 1x\" sizes=\"100vw\" width=\"800\" data-image-src=\"https://propertymeld.atlassian.net/wiki/download/attachments/1965752321/AppFolio%20Integration%20Diagram.png?version=1&amp;modificationDate=1672937160169&amp;cacheVersion=1&amp;api=v2\" data-unresolved-comment-count=\"0\" data-linked-resource-id=\"2074116138\" data-linked-resource-version=\"1\" data-linked-resource-type=\"attachment\" data-linked-resource-default-alias=\"AppFolio Integration Diagram.png\" data-base-url=\"https://propertymeld.atlassian.net/wiki\" data-linked-resource-content-type=\"image/png\" data-linked-resource-container-id=\"1965752321\" data-linked-resource-container-version=\"32\" data-media-id=\"66d9d38e-59b5-4ace-a985-3db70408bbea\" data-media-type=\"file\"></span></p><p><span class=\"confluence-embedded-file-wrapper confluence-embedded-manual-size\"><strong>NOTE:</strong> Right-click images to open in new tab for better viewing.</span></p><p><span class=\"confluence-embedded-file-wrapper confluence-embedded-manual-size\"><strong>When a Meld is created</strong></span></p><p><img src=\"https://help.propertymeld.com/hc/article_attachments/45793921216915\"></p><p> </p><p><span class=\"confluence-embedded-file-wrapper confluence-embedded-manual-size\"><strong>Meld in Progress</strong></span></p><p><img src=\"https://help.propertymeld.com/hc/article_attachments/45793952562067\"></p><p> </p><p><span class=\"confluence-embedded-file-wrapper confluence-embedded-manual-size\"><strong>Completion of Meld/WO</strong></span></p><p><img src=\"https://help.propertymeld.com/hc/article_attachments/45793921217555\"></p><p> </p><p><span class=\"confluence-embedded-file-wrapper confluence-embedded-manual-size\"><strong>If they choose to export invoices as Bills (not Billable Items): bill created under Bills, Discounts, and Markups</strong></span></p><p><img src=\"https://help.propertymeld.com/hc/article_attachments/45793952563475\"></p><p> </p><p><span class=\"confluence-embedded-file-wrapper confluence-embedded-manual-size\"><strong>If they choose to export invoices as Billable Items (not Bills): billable items can be found under the Billable Items area and customer must turn into a bill themselves</strong></span></p><p><img src=\"https://help.propertymeld.com/hc/article_attachments/45793952563859\"></p><p> </p><p><strong>Work Logs</strong></p><p><strong>NOTE: </strong>Worklogs can be updated at any time, and the updates will sync to AppFolio.</p><p><img src=\"https://help.propertymeld.com/hc/article_attachments/45793952563987\"></p><p> </p><p><span class=\"confluence-embedded-file-wrapper confluence-embedded-manual-size\"><strong>Bills (Expenditures)</strong></span></p><p><img src=\"https://help.propertymeld.com/hc/article_attachments/45793952564243\"></p><p> </p><p><span class=\"confluence-embedded-file-wrapper confluence-embedded-manual-size\"><strong>Chat</strong></span></p><p><span class=\"confluence-embedded-file-wrapper confluence-embedded-manual-size\"><strong><img src=\"https://help.propertymeld.com/hc/article_attachments/45793952566163\"></strong></span></p><p> </p><p> </p><p> </p><p> </p><p> </p><p> </p><p> </p>","user_segment_ids":[]}}